Dear Stan,

In response to your query "Why did we choose you?" Initially we were looking for venetian blinds and we noticed your ad in the North Shore News. After getting a quote from a couple of other blind & drapery companies we went with you because your company offered the best price. We were very happy with the service you provided at that time so when we decided to change the window treatment in the dining room a couple of years later we contacted you again. Once more we were very satisfied with the blinds and the service. Because of this past positive experience when I had sheers that needed shortening last Jan. I contacted you to have this done. Somehow this led to the re-upholstery of two living room chairs. The chairs look nice and we are most pleased with them. Unfortunately, there was some misunderstanding with the piping on the three toss cushions or perhaps it was never made clear in the beginning. At any rate you were very willing to rectify this and put it right. We greatly appreciate this willingness to please.

I have already mentioned your name to friends and if I hear of anyone in need of the services you offer will gladly pass along your business card.

Sincerely,

Lee